SHIPPING & RETURNS
How can I buy a Timbertown Paddleboard Co?
In Canada or the USA, you can buy any Timbertown Paddleboard Co board from our website for home delivery.
I’ve ordered something through the Timbertown Paddleboard Co website, how will my order be sent to me?
Once you’ve placed your order through the Timbertown Paddleboard Co website, your order will be processed and dispatched straight to your front door.
You will receive a notification from Timbertown Paddleboard Co fulfilling your order, detailing the tracking information and any other relevant information. Your new Timbertown Paddleboard Co product will then swiftly arrive with you. (During these Covid-19 times, shipping times will vary).
We have a dedicated team here at Timbertown Paddleboard Co to help with anything you need, so if you have any queries please contact us; email@example.com.
All board orders will qualify for free shipping. Any orders under $100 will be subject to shipping costs to your local area delivery. Your Timbertown Paddleboard Co order will be delivered to you within 7 working days from the original purchase date (During these Covid-19 times, shipping times will vary).
If you do wish to change or amend your order, please either contact the Timbertown Paddleboard Co, at firstname.lastname@example.org.
Products must be in their original packaging, pending product inspection before we can offer a full refund. Please read details below to arrange a return. For any unused board packages still in their original packaging, pending product inspection we can then offer a full refund. To arrange the return of your order, please contact Timbertown Paddleboard Co who fulfilled your order, listed on the order confirmation.
Alternatively please contact us directly to us to arrange returns.
For unwanted Timbertown Paddleboard Co or accessories items we regret that we do not offer free returns, the customer is responsible for the cost of the return. To arrange the return of your order, within 14 days, please contact the Timbertown Paddleboard Co who fulfilled your order, listed on the order confirmation or alternatively please contact us directly to us to arrange returns. Please return the item(s) with their labels attached and in their original packaging. We recommend that items are returned to us using a trackable, signed-for delivery service and we recommend you insure your return for the value of the product. Pending product inspection, we can then offer a full refund (excluding original carriage if applicable).